How can Frumatic help you?
We at Frumatic can help you get up and running with the perfect Zendesk setup. We'll fine tune it to fit your business and our consultants will show your agents around. We're there to support you 24/7 in case you get lost.
Our development team will integrate your website and your existing customer base with Zendesk through remote authentication, thorough integration via the Zendesk API and much more!
Request a call.
What is Zendesk?
Zendesk is a powerful web-based help desk solution. Zendesk allows your customers to create support requests (incidents, problems, feature requests) and your help desk agents manage those requests to complete customer satisfaction.
In addition to the standard web-based support channel, Zendesk allows you to grab support requests via e-mail, a contact form, a popup dropbox and even Twitter! And with the Zendesk API, you can integrate your help desk anywhere you like -- website, phone application and even your CRM solution.
Take full control of your help desk by customizing it the way you want -- fonts, colors and logos. You can make Zendesk look and behave as if it were your own website, and with the remote authentication feature, you will never have to ask your customers to sign up twice -- Zendesk can integrate with your existing users database.